can i return gap clothes to old navy

can i return gap clothes to old navy

Can I Return Gap Clothes to Old Navy?

If you’ve purchased clothes from Gap, you may be wondering if you can return them to Old Navy. Fortunately, the answer is yes! But, there are a few important things to know before returning Gap clothing to Old Navy.


In order to be eligible for a return or exchange at Old Navy, the Gap clothing must meet the following criteria:

  • The clothing must be unworn and unwashed.
  • The clothing must have been purchased within the last 45 days.
  • The clothing must include all original tags and packaging.


Unfortunately, there are a few exceptions to Gap clothing returns and exchanges at Old Navy.

  • Final Sale Items: Gap clothing items marked as “final sale” cannot be returned to Old Navy.
  • Gift Cards and E-Gift Cards: Gap gift cards and e-gift cards cannot be returned or exchanged at Old Navy.
  • Jewelry: All jewelry purchased from Gap is final sale and cannot be returned or exchanged at Old Navy.

How to Make a Return or Exchange

  • Find the nearest Old Navy store and bring your Gap clothing items with you.
  • If you have the original receipt, be sure to bring it with you.
  • If you do not have the original receipt, you may still be eligible for a store credit or exchange.
  • Speak to a store associate to initiate the return or exchange.
  • Return or exchange your Gap clothing through the mail if you bought it online.

In summary, you can return Gap clothing to any Old Navy store as long as it meets the eligibility criteria outlined above. It’s important to check store hours as well as store policies before attempting to make a return or exchange.

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