Can You Return Cat and Jack Used Clothes?
Have you ever bought your little one some clothes from Cat and Jack and wondered if you are allowed to return them back? It’s an understandable question, especially if your bundle of joy isn’t so keen on seeing what you deemed perfect for them.
Returns Policy at Cat and Jack
Cat and Jack are happy to answer that question with a resounding yes. Returns and exchanges are allowed on all items bought, but there are a few conditions you need to be aware of:
- The item must be returned within 45 days: You can return any item purchased within 45 days. After this period, the item can only be returned for store credit. To make sure you get a full refund, ensure the item is returned within the 45 day period.
- The item must be unused and in its original condition: Items must be undamaged, unwashed and still in their original condition for it to be valid for a return or exchange.
- All tags and original packaging must be intact: All tags and original packaging must be included with the item. This policy ensures no one else has used the product before and further validates the item’s condition.
Damaged Items and Incorrectly Sent Items
If you find the item is damaged, mis-sized or incorrectly sent, you don’t need to worry. Cat and Jack accept returns and exchanges in such cases too. But, you must call Cat and Jack immediately and inform them of the issue.
Shipping Costs on Returns
The good news is all original shipping costs are returned on free, no matter where you are returning the item from. This means you can still get a full refund or an exchange, even if you had to pay for shipping initially.
Final Thoughts on Returning Cat and Jack Used Clothes
In conclusion, yes, you are allowed to return Cat and Jack used clothes. But, you must do it within 45 days, the clothes must be in original condition and all tags must be included. Shipping costs are returned as well, meaning you have nothing to lose by trying something, your little one doesn’t like.