Can You Return Used Clothes from Cat and Jack?
Cat and Jack is one of the leading style and quality affordable children’s fashion brands, offering clothing for newborns up to size 16. But what happens when you are unhappy with the product or simply no longer need it? Can you return or exchange the used clothing? Here’s what you need to know:
Returning or Exchanging Used Clothes
Cat and Jack offers returns and exchanges on everything they sell, including used items. However, there are a few conditions:
- Returns for Store Credit: If you would like to return items for store credit, the item must be unworn and still have the original tags intact. Furthermore, you must have the original invoice or packing slip.
- Exchanges: When it comes to exchanges, the merchandise must be in the original, re-sellable condition to qualify.
Return Policy for Used Items
In order to make a return for used items, you must make your return or exchange within one year of the original purchase date. However, depending on the item, there may be different return policies. For instance, items sold with a refundable deposit are subject to different return policies, and the item must be in the original condition when making a return.
Cat and Jack have made it easy to return used items. When making a return, the item must be unworn and have the original tags intact for store credit. Exchanges are also acceptable, as long as the clothes are resellable. Lastly, all returns must be within a year of the original purchase date.