can you return clothes on amazon

can you return clothes on amazon

Can You Return Clothes on Amazon?

Returning unwanted clothes items can be tricky in the online shopping environment, especially when shopping in large online retailers such as Amazon. To answer your question: it is possible to return clothes on Amazon, however, there are some restrictions to returning these items.

Amazon’s Return Policy for Clothing

The unique circumstance surrounding clothing purchases has meant that Amazon has had to develop a specific return policy for clothing. This policy states that customers can return clothing at any time so long as:

  • It is in new condition and reusable.
  • It has not been used, washed, or damaged.
  • It retains all labels and original packaging.

If any of the conditions in the Amazon Clothing return policy are not met, then Amazon may not accept the return.

Returning Clothes on Amazon

Should you decide that you want to return clothes purchased on Amazon, there is a process you will need to follow. This process is detailed below:

  1. Login to your Amazon account and identify the item you want to return.
  2. Initiate the return process by clicking “request refund”.
  3. On the return screen, fill out the information including markings for the condition of the item, e.g. new, damaged.
  4. Once the form is submitted, Amazon will generate a return label or offer a self-return feature.
  5. Print the return label and attach it to the package.
  6. Seed the package with the proper shipping provider.
  7. Once Amazon receives the package, the refund will be processed.

In the case where Amazon does not accept the return, then the customer is still responsible for returning the item. It is important to ensure that the appropriate shipping and tracking information are provided in order to protect yourself in the case of a return being declined.


Returning clothes on Amazon is possible, however, it is subject to Amazon’s return policy and customers are responsible for ensuring that the clothes are in the same condition as when they were purchased. Following the return process carefully and ensuring that all of the information is correctly supplied to Amazon should make returning clothes on Amazon a relatively straightforward process.

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