can you return goodwill clothes to any goodwill

can you return goodwill clothes to any goodwill

Can You Return Goodwill Clothing to Any Goodwill?

Goodwill is a popular thrift store chain known for its low prices, great selection, and commitment to community. They offer a wide variety of gently used clothing, furniture, and more, and many people turn to them for cheap clothing options. But, can you return clothing to any Goodwill store?

Return Policy

Goodwill’s return policy is simple: all sales are final. Since the items that they sell are used, they cannot accept returns on any items that they have sold. If a customer is unhappy with their purchase, they can try to exchange it at the same store, but this is not guaranteed.

However, it is important to note that Goodwill does offer a satisfaction guarantee on the items that they sell. This means that if you are ever unhappy with your purchase, then Goodwill’s customer service team may be able to provide a refund or exchange. To receive a refund or exchange, customers should contact their local store or the customer service number.

Tips for Finding Good Clothing Quality at Goodwill

Goodwill is notorious for its wide selection of clothing, both in size, style, and quality. To ensure that you make the best purchases, there are a few tips to keep in mind:

  • Check the quality of the item: Before you purchase any item, make sure to check its quality. Look for stains, rips, and damage that may be caused by wear and tear. Additionally, make sure that any buttons, zippers, and snaps are secure and functional.
  • Examine the fabric: Check the fabric of the clothing to make sure that it isn’t too worn or thin. Additionally, check that the fabric is free of odors, dirt, or stains.
  • Double check measurements: Many of the clothing items at Goodwill may have had previous owners, so it’s important to make sure that the item is the correct fit. Measurement guides for clothing can be found online and should be double-checked with each purchase.


Goodwill is a great place to find affordable clothing items, but customers need to be aware that all sales are final. However, Goodwill does offer a satisfaction guarantee so customers can contact them if there are any issues with their purchase. Finally, customers should keep in mind the tips for finding good quality clothing at Goodwill to ensure that they make their best purchases.

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